You can use two business objects to find customer records in an IQA query.
CsContact
CsContact represents a customer record in the traditional Customer Portfolio sense. Use this to see all of the main fields in iMIS Desktop (e.g. First Name, Last Name, Email address).
NetContact (recommended)
NetContact contains the same fields as CsContact with an additional field called ContactKey. ContactKey is a unique identifier used in some of the iMIS web features (Process Manger, Marketing Suite, WCM, etc.). This field is often used when filtering IQA results to a currently selected or logged in user (see Adding dynamic filters to queries for more details).
NetContact is also unique because what looks like one record in iMIS Desktop may actually have two entries in this business object. In a standard individual customer record or company record you only see one entry. But combo records* have one entry representing the company and a second entry representing the individual. In this case, the iMIS ID of the individual record has a prefix of “P”. If you join NetContact to another business object on the iMIS ID field, this limits the results of combo records to just the Company entry.
*What is a combo record?
A combo record is a Company record that also contains a first or last name. This case only occurs if customer portfolio is not set to Suppress Individual Name Fields for Company Records (see Customer Setup - Basic Options window for details).